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For more than 60 years, Tilden Ross Jewelers has upheld a tradition of showcasing extraordinary jewelry design from unique collections of the highest quality. But that is only the beginning. For owners Richard and Gail Ross, a completely wonderful and satisfying customer experience is the key to their success, and the core of the legacy they are establishing for their two sons, David and Andrew. “We recognize that our customers seek hands-on attention, a hassle-free environment and the knowledge that they are getting a fair deal,” explains Richard. “So we have created an atmosphere where we treat people the way we ourselves would like to be treated.” Richard and Gail’s efforts have resulted in long-term relationships with delighted clients who come back time and again, eagerly anticipating Gail’s insightful forecasts of the newest trends. Many of her “discoveries” are now in the limelight – for example Scavia, Rodney Rayner, Alex Sepkus and Marco Bicego. Amongst her most recent finds are the collections of Yossi Harari and award-winning designer Todd Reed, whose jewelry lines are both new and exciting. Also on display our favorites from internationally renowned designers Judith Ripka, Leslie Greene and Sakamoto. Taking his place in the family business, son David is building an intricate website, photographing every piece of jewelry in the store so customers all over the world can easily browse or add to their collections. Son Andrew rounds out the family’s expertise with his artist’s eye and a penchant for design. Together, the Ross family makes quite “We’re proud that the next generation is following in the same spirit,” conclude Gail and Richard. “They will carry on our philosophy of being sensitive to each client’s needs, providing a wonderful, unforgettable experience.” |
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